Case Study
Gainsight Increases Sales Reps Productivity by 15% With People.ai
Gainsight Increases Sales Reps Productivity by 15% With People.ai Key Results • People.ai SmartMatch technology uncovered 15,000 contacts from the sales team’s inboxes in just nine months • Gainsight achieved 90% accuracy in sales forecasting • Sales rep productivity increased 15% About Gainsight • Cloud-based customer success platform • Founded in 2009 • Over 700 employees • HQ: San Francisco, California • Customers include GE, Cisco, VMware, Box Gainsight’s cloud-based solutions help businesses build deeper customer relationships based on an understanding of current and future needs. However, poor CRM data impeded Gainsight from gaining similar visibility into its own pipeline. People.ai addressed the issue by delivering data and recommendations to align sales and market