For Colmobil, Expertise and Proven Success Overshadow Local Competitors Industry: Automotive Headquarters: Affek Industrial Park, Rosh Haayin “Implementing AMC CTI integration laid solid foundations for a leap in Colmobil's Customer Interaction Centers behavior and performance.” - Gil Katz, CIO Colmobil Corporation ©2019 AMC Technology, LLC. All rights reserved. Colombil Corporation was looking for a seamless integration between their SAP CRM and CISCO UCCX CTI where the call center agents were able to use a single user interface (UI) to manage all incoming and outgoing calls. The process they were previously using was cumbersome and proven to increase the rate of mistakes. Gil Katz, CIO of Colombil Corperation explains, “The agent had to jump back and forth from the

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