Fitness Retailer Uses IP-based Unified Communications Software Suite to Cost-effectively Deliver Global Phone Service
Fitness Retailer Uses IP-based Unified Communications Software Suite to Cost-effectively Deliver Global Phone Service
2 PagesContact Center Automation • Multimedia Recording & Quality Monitoring • Customer Feedback Management • Outbound/Blended Dialing & Campaign Management • Network-based Pre/Post-Call Routing • Web Self-Service & Knowledge Management • Workforce Management Enterprise IP Telephony Enterprise Messaging Case Study Summary Customer: Nautilus Headquarters: Vancouver, WA Industry: Manufacturing and retail Challenge: Replace geographi
