FEMSA Manages More than 80,000 IT, Finance and HR Tickets with CA Service Desk Manager
FEMSA Manages More than 80,000 IT, Finance and HR Tickets with CA Service Desk Manager
5 PagesFEMSA Manages More than 80,000 IT, Finance and HR Tickets with CA Service Desk Manager CUSTOMER SUCCESS STORY | July 2013 CLIENT PROFILE Industry: Consumer goods Company: FEMSA Employees: 177,000-plus ( global) BUSINESS FEMSA is a leading company operating in the soft drinks sector, the retail trade and the beer industry. It has 215 million customers in nine countries throughout Latin America. CHALLENGE After establishing its shared se
