Case Study Expanding Experimentation and Scaling Innovation at TVNZ T elevision New Zealand (TVNZ) is New Zealand’s state-owned, commercially funded broadcaster. With television channels TVNZ 1, 2, and DUKE, as well as online streaming platform TVNZ OnDemand, they reach two million New Zealanders daily. “Our research showed there were too many details in an experimentation platform that, if implemented incorrectly , would have cost the team time, cost the business money , and led to inaccuracies.” Nathan Wichmann, Product Manager The business case to accelerate product innovation TVNZ OnDemand started with an in-house feature flagging system that required the DevOps team, rather than individual engineers or product managers, to turn features on and off. In addition to the featur

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