The case study explains how Mox Bank, a virtual bank launched in Hong Kong during the pandemic, used the ForgeRock Identity Platform, now part of Ping Identity, to attract nearly 160,000 customers and $700 million in deposits within a year. Built on a cloud-native, service-oriented model, Mox delivers personalized, secure digital experiences through seamless onboarding and identity lifecycle management. ForgeRock enables fast, scalable authentication, with onboarding averaging under three minutes. Running entirely on AWS, Mox integrates banking, telecom, and lifestyle services, offering real-time access and flexible operations while preparing for expansion into markets like Singapore.

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