EWA Deliver Outstanding Customer Experiences Throughout The Games Thanks To Flexible Resources Based Upon Expected Demand And Insightful Data
EWA Deliver Outstanding Customer Experiences Throughout The Games Thanks To Flexible Resources Based Upon Expected Demand And Insightful Data
3 PagesODA_Case_Study_20121010 1 EWA deliver outstanding customer experiences throughout the Games thanks to flexible resources based upon expected demand and insightful data. The Olympic Delivery Authority (ODA) was the public body delegated with developing and constructing the venues and infrastructure used during and after the Games. Included within this remit was a directly managed transport service for spectators utilising travel modes
