Developing Insights to Empower Engineers and Improve Future Response - Looking at SLOs through the lens of the customer has also provided Plasky’s team with insights to make informed, real-time decisions about complex application environments. Evernote engineers are responsible for maintaining services that they create and have the authority to determine whether a given alert is serious enough to merit action. PagerDuty provides the data necessary to help Plasky’s team make decisions about the relevance of each incident, empowering engineers to work more effectively while still maintaining high service availability for end users.

Join for free to read