Case Study

European discount retailer consolidates travel program to drive savings and enhance traveler experiences

European discount retailer consolidates travel program to drive savings and enhance traveler experiences

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A European discount retailer with over 26,000 employees across 17 countries consolidated its fragmented travel program by partnering with BCD Travel. The company implemented SAP Concur Travel, TripSource hotel content, and BCD’s DecisionSource analytics, providing a unified online booking tool and centralized travel data. This streamlined approach drove savings, improved duty of care, and enhanced the traveler experience. Adoption of the platform grew significantly, and employees now have access to consistent travel policies, easy booking options, and real-time insights, preparing the company for further growth while ensuring cost control and traveler safety.

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