Holcim improved its travel program by integrating BCD Travel’s TripSource hotel content with the Cytric online booking tool, addressing functional issues and reducing out-of-policy bookings. This integration expanded hotel options, enhanced policy compliance, and simplified budget management while consolidating all reservations in one platform. As a result, air online adoption increased by 13%, hotel-to-trip-night bookings rose by 20%, and duty of care was strengthened with better traveler tracking. Clear communication and effective training during implementation ensured a smooth transition, saving time for travelers and money for the company.

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