Case Study

esure

esure

Pages 2 Pages

Fraudsters shifted to omnichannel attacks on esure after failing against TruValidate online, exploiting stolen PII and absent device recognition to succeed via call centers. Esure countered by redirecting document delivery to a secure customer portal gated by TruValidate at registration and login. TransUnion's TruValidate software, with robust device ID and business rules, halted fraudsters cold—identifying hot devices, monitoring suspects, blocking approvals, and securing end-to-end efulfillment against multichannel threats.

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