The Business Challenge. Improve the passenger traveling experience by streamlining the check-in process for international travelers. The Solution. Unisys Application Services, including Unisys Airport Passenger Processing System (APPS) to manage on- and off-airport passenger processing functions, including a local check-in system, web and kiosk self service check-in, agent operated check-in, fast bag drop, load planning and boarding. Results and Benefits. • Reduced passenger waiting time • Increased passenger self service, from 20% to 80%+ • Ensured alignment with the International Air Transport Association (IATA) Fast Travel “Bags ready-to-go” project, enabling passengers to deliver their bags tagged and ready for acceptance by airlines Enhancing Customer Convenience via Web-Based

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