Vendor Sheet

Improve the IT service experience

Improve the IT service experience

Pages 2 Pages

Unisys Next-Gen software boosts productivity with generative AI-powered service desks featuring self-healing IT, proactive support, real-time multilingual voice/chat translation, persona-based journeys, incident resolution, request fulfillment, ticket/knowledge management, VIP handling, remote assistance, virtual tech cafés, and asset vending—enhancing user experience through automated resolutions and modern options for seamless, disruption-free operations.

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