Congratulations! Case Study Elite Hospitality GroupOverview 3 Key Areas of Improvement 5 Feedback Management with TrustYou Analytics 6 Survey Management with TrustYou Survey 10 2 ContentsOverview The Elite Hospitality Group is located in the Kingdom of Bahrain, an archipelago made up of 33 islands situated off the coast of Saudi Arabia, and currently operates four All Suites Hotels and three Luxury Residences. From city center resorts to business hotels, the hotel group offers a wide variety of lifestyle accommodations to its guests, catering to both the business and leisure traveler. With an array of multi cuisine and specialty restaurants, wellness spas, state-of-the-art conferencing and banquet facilities, the Elite Group’s goal is for everyone to have an exceptional stay. Howe

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