Case Study
The hotel has been using TrustYou’s Messaging tool since 2017 and is benefiting from an increase in positive guest reviews
The hotel has been using TrustYou’s Messaging tool since 2017 and is benefiting from an increase in positive guest reviews
Congratulations! Fusion Suites Da Nang Beach Hotel January 2019Since the launch in 2008, Fusion has opened five wellness-inspired resorts and hotels in Vietnam. Fusion Suites Da Nang Beach Hotel belongs to the brand’s city hotels, aimed to bring balance and harmony to the urban jungle through healthy and nutritious food and drink options as well as great spa offerings. The hotel has been using TrustYou’s Messaging tool since 2017 and is benefiting from an increase in positive guest reviews, improved scores across their departments and excellent operations within the hotel. With TrustYou Messaging, the Da Nang Beach Hotel can offer multiple channels and messages in different languages, making it easy for guests to communicate with the hotel if needed. TrustYou significantly contr