Case Study
TrustYou’s guest feedback platform is essential for the overall success of the ASKA Hotel Group
Congratulations! Case Study ASKA HotelsOverview 3 Key Areas of Improvement 4 Feedback Management with TrustYou Analytics 5 TrustYou Meta-Review9 Further Impacts of TrustYou Data 10 2 ContentsOverview The ASKA Hotel Group is located in Antalya, Turkey, currently operating 3 all-inclusive, luxury hotels: ASKA Lara Resort & Spa, ASKA Just in Beach and ASKA Washington Resort. The chain is eager to expand and plans to open 5 additional properties in 2017. ASKA Hotels embody Turkish hospitality and provide a peaceful family environment. High service quality and guest satisfaction are top priorities for all hotels. ASKA Hotels started using the TrustYou guest feedback platform in 2014 and benefits from deep guest insights, improved scores and detailed competitor analysis. Significa