The Elite tier of Focused Services provides the most comprehensive and proactive support. In addition to everything included in Plus, Elite adds prescheduled event support and on-site troubleshooting. Customers gain access to proactive performance sweeps and SecOps optimization conducted more frequently, enabling fine-tuned, preemptive action to mitigate risks. This top-tier service emphasizes full orchestration of service delivery, continuous improvement, and direct access to expert resources. Elite is suited for enterprises requiring maximum uptime, fast incident resolution, and customized guidance throughout the product lifecycle, ensuring optimal performance across complex security environments.

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