Case Study When you’re operating in the upper echelons of your industry, simply having logistics expertise isn’t enough. You need to be able to leverage information, turning your wealth of knowledge into results for clients and a return for your business. But unless you can do this in an efficient way, unlocking the value of information can turn into a costly time- sink. This leads to a catch-22 situation where profitability is hampered by the very resources that should be providing your competitive edge. Working with our client, we introduced a mapped business process of transformation that put an end to just such a scenario. This is the story behind how we did it: feed validation rules • Formalizing best practice identification and sharing • Identifying areas wher

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