Curtin University implemented Service Works Global’s QFM facilities and asset management software to enhance operational efficiency, automate workflows, and support its strategic growth. Managing a 116-hectare campus with over 25,000 annual maintenance requests, the university required a scalable, integrated solution. QFM streamlined maintenance operations with automated job prioritization, mobile-enabled real-time updates, and enhanced data-driven decision-making. The system supports sustainability goals by reducing paper use and optimizing asset lifecycle management. Future plans include a self-service portal, barcode-enabled asset tracking, and predictive maintenance using machine learning, aligning with Curtin’s vision of a technology-driven, world-class academic hub.

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