Multiplex Europe implemented a CAFM system at the new £335 million Peterborough Hospital to centralize reactive and planned maintenance, ensuring optimal service delivery across three NHS Trusts. QFM from Service Works Global was selected for its ability to manage complex PFI project demands, streamlining service desk operations and automating performance reporting. The system enhances visibility, assigns jobs efficiently, and integrates real-time event tracking to prevent service failures. With plans to expand via QFM Mobile, Multiplex aims to optimize field-based operations, making Peterborough Hospital a model for future UK healthcare projects.

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