East west, a destination hospitality company decides to extend product to HR and Payroll
East west, a destination hospitality company decides to extend product to HR and Payroll
2 PagesEast west, a destination hospitality company decides to extend product to HR and Payroll Jared West About East West Founded as East West Resorts in Beaver Creek, Colorado, in 1986, East West Destination Hospitality currently has 1200 employees, manages assets worth $1.2 billion and has a portfolio consisting of 350 luxury vacation rentals, 5 timeshare resorts, 2 urban developments, 2 planned communities and 1 resort hotel. When they decided to consolidate their business units after the recession, they found it difficult as they still had pocketed support systems. Enter Freshservice. Problem statement EastWest was highly fragmented and each unit had their own IT and HR teams using different tools, such as Zendesk and BMC Track-It (which the central IT team used and found clunky and unrespon
