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Freshworks
Freshworks
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State of Workplace Technology: AI in IT
Report State of Workplace Technology: AI in IT
Freshworks

Freshdesk helps Decathlon achieve 82% customer satisfaction rating
Case Study Freshdesk helps Decathlon achieve 82% customer satisfaction…
Freshworks

Hired wins customer love with Freshdesk
Case Study Hired wins customer love with Freshdesk
Freshworks

Freshdesk helped Bridgestone set up an intuitive helpdesk
Case Study Freshdesk helped Bridgestone set up an intuitive helpdesk
Freshworks

Pearson refurbishes their customer service and boosts email support with freshdesk
Case Study Pearson refurbishes their customer service and boosts email…
Freshworks

Arco achieves 96% customer satisfaction with Freshservice
Case Study Arco achieves 96% customer satisfaction with Freshservice
Freshworks

Freshworks DevOps team improves CSAT to 95% with Freshservice
Case Study Freshworks DevOps team improves CSAT to 95% with Freshservice
Freshworks

Freshservice helps OfficeMax deliver measurable, efficient, customer centric and ITIL aligned IT service
Case Study Freshservice helps OfficeMax deliver measurable, efficient,…
Freshworks

Hamleys boosts agent morale and sees 50% reduction in costs with Freshdesk
Case Study Hamleys boosts agent morale and sees 50% reduction in costs with…
Freshworks

canfitpro achieves 93% CSAT score using
Case Study canfitpro achieves 93% CSAT score using
Freshworks

Serimax sees a 50% reduction of incident tickets in just 9 months
Case Study Serimax sees a 50% reduction of incident tickets in just 9 months
Freshworks

East west, a destination hospitality company decides to extend product to HR and Payroll
Case Study East west, a destination hospitality company decides to extend…
Freshworks

Trapeze reduces ticket volume by 40% and achieves CSAT score of over 75% with Freshservice
Case Study Trapeze reduces ticket volume by 40% and achieves CSAT score of…
Freshworks

ISM sees a 93% reduction in ticket backlogs after using Freshservice
Case Study ISM sees a 93% reduction in ticket backlogs after using…
Freshworks

ISG IT Department achieves 98% Excellent Customer Satisfaction with Freshservice
Case Study ISG IT Department achieves 98% Excellent Customer Satisfaction…
Freshworks

UNiDAYS gains 99% customer satisfaction with Freshservice
Case Study UNiDAYS gains 99% customer satisfaction with Freshservice
Freshworks

AI + ITSM: ? A guide to making IT work smarter, faster, and more efficiently
Guide AI + ITSM: ? A guide to making IT work smarter, faster, and…
Freshworks

Lead Generation Techniques for Small Businesses
Guide Lead Generation Techniques for Small Businesses
Freshworks

How Freshworks Increased Response Rates and Shortened Sales Cycle by Adding Personalized Videos from Hippo Video
Case Study How Freshworks Increased Response Rates and Shortened Sales…
Freshworks

The New CX Priorities
Ebook The New CX Priorities
Freshworks
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