Case Study

How Freshworks Increased Response Rates and Shortened Sales Cycle by Adding Personalized Videos from Hippo Video

How Freshworks Increased Response Rates and Shortened Sales Cycle by Adding Personalized Videos from Hippo Video

Pages 5 Pages

Freshworks, a SaaS unicorn, leveraged personalized videos from Hippo Video to address challenges in their account-based selling. By incorporating videos into their outreach, they achieved a 3X increase in response rates, 200% more leads, and a 40% reduction in their sales cycle. This strategy included replacing traditional emails with video messages, creating customized video demos, and using video analytics for targeted follow-ups, significantly improving their sales effectiveness and customer engagement.

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