petdesk.com | 1-844-PET-APPT | info@petdesk.com Over 50% of Clients That the Hospital Connected with Scheduled an Appointment Completed 200 Appointments $24K in New Revenue The Problem: Too many clients out of compliance leading to lower lifetime value A Veterinary Hospital Group was grappling with an all too common problem. Not all clients were scheduling an appointment with their hospitals, even after being sent their final health service reminder. Though the severity of this problem varied between hospitals, one thing was clear: a lot of “predictable” revenue was not coming in for preventative care, and the lifetime value of clients was dropping as a result. While searching for a solution, the operations team was frustrated to learn most practice management systems (PIMS) c

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