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DELIVERING WORLD CLASS CUSTOMER SERVICE

DELIVERING WORLD CLASS CUSTOMER SERVICE

Pegasystems
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DELIVERING WORLD CLASS CUSTOMER SERVICE DEPLOYING MOBILE APPS TO EMPOWER FRONT-LINE SERVICE PROVIDERS VISION Simplify and Streamline with a State-of-the-Art Mobility Platform The goal of Xerox’s CRM project was to simplify and streamline the processes for field employees – service technicians, managers, account associates and professional services. They also aimed to provide highly automated and consistent service delivery to improve customer

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