Delivering the Consumer Experience Candidates Expect CASE STUDY THE CHALLENGE As a global leader in analyzing consumer insights, J.D. Power is acutely aware of the importance of customer satisfaction and how that translates to candidate experience in the hiring process. Struggling with a low-tech system that required paper records caused candidates to slip through the cracks and prolong their time to hire, frustrating everyone involved. J.D. Power was looking for a recruiting solution that would reflect the consumer experience they are so well known for rewarding. Learn more about why J.D. Power partnered with Greenhouse to elevate its candidate experience, speed up processes, and improve reporting capabilities to ultimately make better hiring decisions. • Lightweight, unreliable

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