Case Study

Customer Experience Optimization

Customer Experience Optimization

Pages 4 Pages

wins from Customer Experience Optimization Case Study T he gaming company also has a growing international footprint, with established operations in Italy and Australia, and with an extended B2B business offering white-label services in partnership with PMU in France and with the British Columbia Lottery Corporation (BCLC). Customer interaction is supported by a combination of customer service call centers and more than 550 stores –

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