Case Study

Creating Value for Customers and Consumers Globally

Creating Value for Customers and Consumers Globally

Pages 1 Pages

The Business Challenge. Drive growth, accelerate the digitization of the business and strengthen relationships with customers and consumers. The Solution. Unisys Digital Workplace Services with 24/7 support in 13 languages, including service desk, desktop management and support, and a Tec-Stop at the company’s headquarters for in-person technology support, fault resolution or advice; supports 53,000+ end users across 70+ locations (totaling ~35,000 queries per month); Cloud and Infrastructure Services, including data center transformation services, endpoint security services and managed network services. Results and Benefits. • Improved end user satisfaction by providing secure, fast and innovative support services • Enhanced employee productivity and improved resolution rates • Re

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