Review & Insights Transformation What we discovered: Discovery’s costs for contingent recruitment were running wild. There was a distinct lack of governance over their suppliers, with their in-house agency - FSG - managing one pool of workers, another supplier managing another and a separate managed service for their freelance employees. So we decided we had to consolidate all these suppliers into one programme so Discovery could have complete governance and visibility over their contingent workforce. ??? Solution: We knew we could add value to Discovery by transforming their transactional in-house recruitment team, into a strategic programme that brought all the contingent management under one single umbrella. We embedded one of our team onsite at Discovery who worked with the business to

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