Case Study

Costa Used Mail To Bring The Taste Of Their New Blend To Their Most Loyal Customers

Costa Used Mail To Bring The Taste Of Their New Blend To Their Most Loyal Customers

Pages 4 Pages

COSTA USED MAIL TO BRING THE TASTE OF THEIR NEW BLEND TO THEIR MOST LOYAL CUSTOMERS2 Costa had been serving its famous Mocha Italia blend for 44 years. But the UK coffee market had become highly competitive, with customers’ palates becoming more educated and competitors offering many different tastes and flavours. To counter this, the brand used its expertise to create a new series of limited edition roasts. The new blend was named Old Para

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