Case Study
Cool, Calm & Collected Deployment
Integrated Research helped Southern Company ensure reliable communication during peak energy demand by providing robust testing solutions. Their technology enabled Southern Company to confidently deploy systems that contact customers for energy consumption ramp-down acknowledgments. Integrated Research’s solutions ensured the energy provider’s communication platforms operated flawlessly under high demand, supporting critical customer interactions, enhancing operational resilience, and helping Southern Company maintain service reliability for over 9 million customers across multiple states.