Integrated Research helped VodafoneZiggo manage and improve their Avaya platforms powering a 4,000-agent contact center through IR Collaborate. Their solution enhanced voice quality monitoring, operational efficiency, and issue resolution, enabling proactive management of communication systems. Integrated Research’s tools supported VodafoneZiggo in delivering reliable, high-quality customer interactions, driving business success and supporting the company’s commitment to advancing Dutch digitization and providing seamless communication services to millions.

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