Case Study

Complete Healthcare Customer Experience Management Solution

Complete Healthcare Customer Experience Management Solution

Pages 2 Pages

Express Medicals Ltd was established in 1996 and has developed into a key provider of occupational health, providing screening and drugs & alcohol testing services across a variety of business and industry sectors. The central aim of the company is the provision of a rapid, flexible and professional service and therefore continuously adapts its processes to ensure simplicity of bookings, availability of short-notice appointments and the rapid turnaround of results. As a rapidly growing business, Express Medicals recognized the need for a new booking system which could bring together differing client and site requirements and procedures. It needed the booking system to enable the regulatory tracking and storing of candidate medical history and provision of data for billing purpo

Join for free to read