Case Study
Commerzbank enables truly customer-centric services
axway.com CUSTOMER CASE STUDY Commerzbank enables truly customer-centric services Driving digital transformation with Axway Commerzbank is a leading German bank with an international presence, serving private and small business customers as well as corporates, multinationals, financial service providers, and institutional clients. Over the last decade, customer expectations around the speed, convenience and personalization of banking services have changed dramatically. Businesses and individual consumers alike are now increasingly seeking out providers that can deliver tailored services — available 24 hours a day — via digital channels. Christoph Berentzen, Head of API & Open Banking/Cluster Lead API Banking at Commerzbank, elaborates: “For more than 150 years, banks operated a clo