Accelerates Customer Onboarding Journeys Lifts Satisfaction and Nurtures Loyalty Up to 90% Cost Reduction for Key Processes CASE STUDY By continuing our partnership with Kofax, we are building capabilities to help us accelerate the sustainability shift, reinvent the customer experience, and build future-proof operations for ABN AMRO. Pascal Smissaert, IT Lead for Robotics and BPM, ABN AMRO ABN AMRO Harnesses Automation to Enable Customer-Centric Services One of the leading banks in the Netherlands, ABN AMRO aims to offer every customer an outstanding experience. To deliver personalized, high-quality services at speed and scale while meeting stringent regulatory requirements, the bank uses Kofax RPA to automate repetitive manual tasks—empowering its 19,234 employees to f

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