Case Study
Collection House boosts contact center productivity with QPC
SUCCESS STORY: COLLECTION HOUSE GROUP Collection House boosts contact center productivity with QPC The Collection House Group is a leading Australasian receivables management company providing a portfolio of services covering the entire credit management lifecycle. This portfolio includes receivables outsourcing, debt collection, debt purchasing, legal services, financial services training, customer service outsourcing, finance broking, and financial hardship management services. Collection House differentiates itself in the market through the breadth of its service offering, its approach to ethical debt recovery, and its commitment to continually evolve its service and capabilities. The challenge As part of a commitment to constantly improve productivity and the level o