Coastal Community Credit Union Boosts Stakeholder Engagement During a Pandemic CUSTOMER SPOTLIGHT Integrated collaboration is at the foundation of Vancouver Island-based Coastal Community Credit Union’s approach to engaging their stakeholders. As a cooperative financial services organization, Coastal Community knows how vital their team’s candid feedback is to their success as a trustworthy local Vancouver Island-based business. Marc Fairgray, Research and Product Specialist at Coastal Community, knows that effective collaboration requires effective discussion. In 2019, he began using ThoughtExchange to facilitate team discussions throughout the organization. He immediately saw the platform’s value, noticing how it engaged every department in the organization. Thoughtexch

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