Claims Processing: Vast Efficiency and Cost Improvements

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SUCCESS STORY For more than 40 years, this company has provided document management and financial transaction automation to its clients. It is now a global leader in business process outsourcing (BPO). Challenge The company’s customer, a Fortune 100 healthcare claims processing company, was experiencing inconsistencies in exceptions processing and charts recycling that had led to lagging service metrics and a decrease in service quality. The BPO

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Claims Processing: Vast Efficiency and Cost Improvements

Claims Processing: Vast Efficiency and Cost Improvements

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