Case Study

Voice and Email Support for B2B Customers

Voice and Email Support for B2B Customers

Pages 2 Pages

SUCCESS STORY India’s largest satellite service operator provides broadband networking technologies to businesses and government. Challenge The company needed to provide nationwide voice and email customer support and sought a partner that could: • provide 24/7 customer service for its B2B customers • handle email and voice support for all of its customer sites • handle B2B client escalations and route them appropriately • improve escalation and

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