Circadian Leisure Centres Employee and Customer Satisfaction surveys The Challenge Circadian Leisure is a charitable trust responsible for running five South Gloucestershire leisure centres and three dual use sports facilities. Circadian asked Snap Research Services to take on the distribution and analysis of their annual staff survey, and customer satisfaction survey. The leisure centres are visited by approximately 2,500,000 local residents every year, with 804 full time and part time leisure staff and contractors. It was essential that the survey was available online and offline to ensure the highest possible response rate. Each leisure centre required a tailored report comparing the responses from their own customer satisfaction survey against other leisure centres in the group. The So

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