Case Study

Choctaw County Ambulance Authority transforms operations

Choctaw County Ambulance Authority transforms operations

Pages 5 Pages

Choctaw County Ambulance Authority in Hugo, OK, transformed its operations with AT&T Business solutions. Facing unreliable phones and poor internet, new leadership implemented AT&T Office@Hand, Dedicated Internet Service, and Professional Services to improve communication, billing, and emergency response. The upgrades enabled a shift to electronic health records, streamlined operations, and enhanced community trust. With 24/7 reliability, customized features, and strong support, the agency now operates more efficiently across its 744-square-mile service area, providing peace of mind to patients and setting an example for other EMS agencies.

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