Carter County, Oklahoma, upgraded its outdated phone system with AT&T Hosted Voice Service when relocating offices, gaining a modern, easy-to-manage VoIP solution. The new system offered advanced features like voicemail and call forwarding, which proved vital during the COVID-19 pandemic by enabling employees to work from home while continuing essential services. With reliable internet, simplified billing, and flexible phone management, the AT&T solution enhanced communication, reduced complexity, and supported taxpayer accountability. Employees now enjoy clearer calls and improved functionality, helping the county better serve residents—even amid crisis.

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