SUCCESS STORY New York City Transit Industry • Transit Solution • OpenText TM Magellan TM BI & Reporting Transit Authority transforms route performance through data analysis OpenText Magellan BI & Reporting helps New York City Transit Authority enable public transparency and system improvement “In addition to internal users, we report to the public, and they’re mostly concerned with how to improve service. Now we can troubleshoot and understand any problems with service, and take action right away.” Alla Reddy Senior director, System Data and Research New York City Transit Authority Results Improved decision-making through data visualization and analysis Increased transparency and improved access to data and reports Enhanced responsiveness to performance issuesTransit

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