Founded in 2004 with just two ambulances, First Call Ambulance has grown into one of Tennessee’s largest medical transport providers, with over 350 employees and 60+ vehicles. While primarily focused on non-emergency transport, it also handles emergency services in one county. Dedicated to exceeding safety and tech standards, First Call partnered with AT&T to streamline operations using IoT solutions, tablets, and enhanced communication tools. This modernization reduced equipment clutter, improved patient care documentation, and boosted dispatcher coordination. CEO Scott Yates emphasizes community partnership and top-tier patient care as core values driving the company's success.

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