Case Study

U.S. county government transforms information governance with automated records classification

U.S. county government transforms information governance with automated records classification

Pages 3 Pages

SUCCESS STORY U.S. county government Industry • Government Solutions • OpenText TM Magellan Text Mining • OpenText TM Content Suite Results Automatically classified high volumes of email for storage and disposition Enhanced customer service with faster and more precise content search Improved staff productivity and shifted focus to other value-added tasks U.S. county government transforms information governance with automated records classification Organization optimizes the management of email with OpenText TM Magellan Text Mining to enhance public service, reduce costs, and ensure compliance. “We have deleted very few emails ever from the county—we still have email going back to the 1980s. In fact, we have close to a billion emails sitting in our repository right now. Us

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