FACTOR 3 FACTOR 2 1. Speed of Adoption How quickly will people adopt a new way of doing business. 2. Level of Utilization How many people will actually be using the new solution. 3. Proficiency How well are individuals performing compared to original design expectations. PEOPLE FACTORS 1. Vision A bold yet realistic departure from the status quo. 2. Coalition A team to help you communicate the vision to others. 3. Sharing Eectively promoting understanding and excitement for the change. SPONSORSHIP C = x x > D S P I CHANGE DISSATISFACTION SPONSORSHIP PEOPLE FACTORS INERTIA FACTOR 1 DISSATISFACTION Asses how painful the status quo is to each member of the aected team. Dissatisfaction must be appreciated by decision makers. The greater the level of dissat

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