CUSTOMER CASE STUDY IT TAKES CHANGE, TO MAKE CHANGE. Implementing a new IT project requires many different types of changes within the company, this includes the people, process, and of course technology. This case study focuses on how the people part of the trifactor was successfully managed by one of our customers. One case that stood out to us was the story of a Real Estate and Development company. They were able to spearhead the change management process and achieve user buy-in. We are delighted to share their journey with you. To understand how this company systematically managed the upcoming change and forecasted its effect on their business and employees, we interviewed one of their managers. We discussed how they were able to engage their employees and achieve a high l

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