Case Study

Change Healthcare Helps Fire Department Boost Collections by 40%

Change Healthcare Helps Fire Department Boost Collections by 40%

Change Healthcare Helps Fire Department Boost Collections by 40% Customer Cincinnati Fire Department Cincinnati, Ohio Challenge Improve collections to capture lost or missing revenue using an updated reporting platform and service model. Products SafetyPAD Billing and ePCR solution Results • 40% revenue gain • Stronger business reporting • Improved collection processes • Optimized service modelCincinnati Fire Department 2 The Customer: Cincinnati Fire Department The Cincinnati Fire Department serves Ohio’s third-largest city and responds to more than 56,000 emergency medical service (EMS) calls annually. Formed in 1853, Cincinnati Fire Department is the oldest fully paid professional fire department in the nation. Because of their size, they have significant billing requ

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