Billing and A/R Management Services Dramatically Increase Patient Collections and Reduce Days in A/R Customer Emergency Physicians of Saint Clare’s LLC Denville, N.J. Challenge Accelerate cash flow, reduce A/R days, improve reporting and have better physician documentation Products Change Healthcare emergency medicine billing and accounts receivable management services Results • Reduced days in A/R from more than 90 to 68 • Increased average monthly patient collections 34% • Instituted easy-to-read management reports • Implemented clinical documentation improvement programEmergency Physicians of Saint Clare’s LLC 2 The Customer: Emergency Physicians of Saint Clare’s LLC is a 21-physician group, serving three hospitals in the Saint Clare’s Health System located in Denv

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