1445 North Maidstone Drive, Vernon Hills, Illinois 60061, USA 847.549.6950 tel 847.549.6960 fax www.changecatalysts.com CQ Case Study: Business Ethics Evaluation in a Global Pharmaceutical Corporation Change Challenge As a result of being found in violation of certain business practices, a global pharmaceutical firm instituted a variety of changes to their global business ethics oversight, policies, and practices. After these change were put in place, the firm's executive team sought a formal evaluation of their impact and effectiveness. Customized Solution Partnering with the firm's Vice President and General Counsel, we designed a customized evaluation protocol. We interviewed the senior executive heading each of the firm's five global regions. We surveyed

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